In Relationship Building – The Little Things Are Important

We are in a Relationship Building Business and some of the most important things are the little things.

We are, from the very start of any business relationship, basically interviewing for the position of business partner. We are being critiqued and evaluated at the start of that relationship. So we need to cross those “T”s and dot those “I”s.

People look for reasons not to like or trust what you have to say.

The important things to remember are the important things to get right.

Relationship Building Skills – Corresponding Tips

Here are some tips to keep in mind when corresponding with prospects:

• When you are sending out an automated email and leaving it to the program to insert the names, make sure it works.
  
  

  How many times have you gotten an email like this?

  Hello ‘insert name here’,

  Does that make you feel warm and fuzzy about that person who sent that to you?

• If you are manually writing an email, and want to add something you know about them personally, make sure the info is correct.
  
  

  Don’t ask how their kids are if you’re not sure they even have any.

  If you are not sure, it is better to omit the personal stuff than to get it wrong.

• Use a spell-checker.
  
  

  Even though a spell-checker won’t catch every error, it will catch the obvious ones.

  I am not saying we need to be grammatical experts, and not make mistakes, we are human after all.

  A good tip is to actually read what your write when your finished. You’d be surprised at how many people don’t.

• Read what you write backwards.
  
  

  A good friend once told me to read what I just wrote backwards. When you do it that way, you’re not caught up in the reading of sentences, but in the reading of each word. You’re more likely to catch misspelled words or words like “to” when you really mean “too” (this one is near the top of the list of mistakes people make, by the way).

Relationship Building Skills – A Person’s Name

In Dale Carnegie’s book “How to Win Friends and Influence People”, one of his golden rules is;

Remember that a person’s name is to that person the sweetest and most important sound in any language.

Double and triple check that a person’s name is spelled right.

If their name is in an email you’re responding to, make sure you spell it right. There’s nothing worse then misspelling a name that you can reference right there!

And if you’re including something about a family member, make sure you have their name right also.

Don’t say “tell little Jimmy I said Happy Birthday”, when it is really little Jenny.

Relationship Building Skills – Be Professional In Everything You Do

These Relationship Building Skills apply not just for correspondence, but in everything you write. Blogs, Articles, Notes, Advertisements. Even your Facebook and Twitter Posts!

Be Professional. Check your grammar. Use slang words very sparingly if at all.

People really do want to follow you. But they also want to know that you pay attention to detail. If you don’t care enough to get the little things right, then you give the perception that you don’t really care at all.

Much Love,

Tianne Haines

Tianne Haines

View all posts by Tianne Haines
Tiannes Phone: (215) 268-6696 Anytime!

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1. Skills and Sales – Teachings From Jim Rohn